I’m so glad my company has never gone viral – why is here

by SkillAiNest

They have their own opinions expressed by business partners.

A long time ago, in those days when my start was still in the early stages, I saw other traders enjoying: big, explosive growth. The kind of kind that snatches headlines on social media and earns thousands – no, millions – shares. Such growth that fuel conference panels and cocktail hours of gossip.

Now? I am very happy that my company has never happened.

Since skirting can be as a major launch story, a hidden cost can be very soon to go viral. Think about it: How many companies have you seen a rocket in a fireworks like a fireworks, just have to flare up so quickly?

In my company, Jotform, we recently launched an important launch. In those months when we released our new product, the result has been exactly as I wanted: a slow, steady climb in use. Why do I want more than a viral hit? Let me explain

Related: Startup Culture prefers skulling quickly – here is that in fact it’s a huge mistake

Disadvantages of explosive growth

To answer why a businessman will expect anything less than a running break, let’s look at what happened to Pelutin, a motorcycle company during pandemic disease, when it increases. The company reacted to its manufacturing capabilities beyond its limits, which affected quality and consumer satisfaction. When the pandemic diseases were finally eliminated, the company was left with a flowering inventory and supply capacity that is not needed.

Sass companies do not usually have problems related to developing physical products, but problems are often the same: when they use scirlets overnight, your system is checked in the methods for which they did not design. Play support tickets. The insects are exposed to the worst possible ways – publicly and all together. Teams rotate, often abandoning long -term thinking in favor of short -term firefighting.

Even worse, the initial users may not be the long -term users developed by the hype, which means that the opinion you are working is not really helpful. Too much growth, very quickly, eliminates your ability to close your product closely and improve your product in response to real needs.

Slowly improve your product

One of the most valuable things about slow growth is that it gives you the opportunity to improve your product. In Jotat, we released our AI agents and immediately. That is why we had to work on the basis of the impressions we received. I know what we are doing is working, because I’ve been watching their use over time.

Stable growth provides you with a place to repeat, not only reacts. I think it can be difficult to resist the desire to meet the demand, but I am careful quickly. Writing For the Harvard Business Review, Gary P. Pasano explains that “good Growth growth strategy does not fall into thinking that he can grow faster and fix things later. He acknowledges that more and more measured growth during a permanent period will be much better than far -reaching. I fully agree – the ethics of “fast moving and breaking things” is a prescription for overwhelming and confidence.

From another disciplinary perspective, you can get the facility to improve matters, improve the system and prioritize the features that are really important to your core users, not just loud sounds. In our case, this means that what use is getting traction and which requires further help, without burning a team or breaking what we have created.

Related: Don’t be fooled by success stories overnight – it takes longer than your idea of ​​building a business. Here’s how to play long games.

Learn about the original customer’s use

When the growth is gradually, you find something more valuable than the viatterics: the insights on how people really use your product. It’s not how you hope they will use it or how they will explain it in a survey, but in a real behavior, real environment. In Jotform, our biggest discovery after launching our AI agents was that the use was not just inside our platform. It was happening on users on their own websites.

We began to see thousands of daily views by embedded agents – which we have started more than expected. He told us that consumers were not just experimenting with this device. They were integrating it into their business. We saw the customs button, the branded interface and even the AI ​​agents connected to the WhatsApp. They were not comfortable users – they were creative, sometimes adapting to their needs in a creative, amazing ways. This information has been helpful in helping us move beyond.

Building for long -term

When you grow slowly, you just don’t learn – you improve. You are able to have a strong foundation that can support future scaling rather than the race to unite things after reality. In Jotiff, this meant that instead of assumptions, make smart decisions about real samples -based infrastructure, support system and product design.

It also meant that our team would give time to permanently build without chaos. When the next wave of consumers comes – and it will – we will be ready, not rotate, because development that is not about the moment or the initial hype. What happens in the subsequent months and years.

A long time ago, in those days when my start was still in the early stages, I saw other traders enjoying: big, explosive growth. The kind of kind that snatches headlines on social media and earns thousands – no, millions – shares. Such growth that fuel conference panels and cocktail hours of gossip.

Now? I am very happy that my company has never happened.

Since skirting can be as a major launch story, a hidden cost can be very soon to go viral. Think about it: How many companies have you seen a rocket in a fireworks like a fireworks, just have to flare up so quickly?

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