Y Combinator-Alum Roll twenty It is conditioned that the next wave of automation in financial services will not be about the shiny AI interface, but compliance with the unusual tasks of the back office.
Established by Gaden Abus and Chadie Williams, two Nigerian engineers, who met in London, have just gathered seed round before 1 2.1 million headed by Boyry Capital, with Y -Combinator, Commerce Ventures, Platform VCs, along with VC transfer.
Financial services firms spend a lot of effort on support tickets, resolving disputes, ensuring quality assurances, and regular compliance. Rolbus’s software, called an agent fellow worker, replaces most of the manual work in these tasks. Its AI agent can assess the customer’s dialogue, the flag regulatory risks, and can mobilize the right follow -up in tools such as Zandesk, Jira and Silk, which makes financial firms demand that the human loop lose supervision.
CTO Williams said, “Our ‘fellow worker’ is integrated into the tool platforms and cooperates with human agents and back office teams to save time, reducing mistakes, and maintaining compliance with the controversial life.
The roll twenty founders did not have the first swing. Former product lead in Microsoft and former Back and Engineer of Goldman Sex, Williams, Williams, finally made multiple products like an AI Customer Feedback Tool before settling on the roll base. After seeing the idea, it has been revealed how the backlax operations were in small and large financial institutions, especially when it was a matter of regulatory workflow.
Startup is currently focused on dynamic workflows through customer service interactions, with its first wedding around the quality assurance. In traditional financial institutions, QA analysts usually review 3-5 % of auxiliary interactions to ensure that the compliance with the representatives is following the protocol.
The founders say the roll base now reviews 100 % of such interactions, which reduces costs by 70 %. For example, in the case of Rho, the roll base has helped reduce the increase by 30 %.
Taxkarnch event
San Francisco
|
October 27-29, 2025
“We automatically make workflows starting with customer talks, in areas that we are very good at handling to the end,” CEO Abus told Tech Crunch. “Although most of these are conflicts with QA, compliance, and customer calls and messages, our long -term aim is to pull these scattered stages and tabs into an integrated workflower and adopt maximum manual back office tasks.”
New funding will help double engineering and eventually add new features to AI fellow workers, such as fraudulent investigations, audit preparations, and regulatory reporting.
The roll base is still focused on financial services as automation demands health. “You need to understand the rules of the mastercard, the CFPB timelines. The depth of the domain knowledge is ours,” Abus said.
The company is targeting business banks, nebens, and card issuers all over Africa, Europe and the United States, but the Roadmap can eventually include adjacent verticals such as insurance, where similar workflows are available.
The founders say that since the Y -Combinator’s fall in 2024, the “double digits” has been growing rapidly, with more than a month’s growth. Rolbus business model is based on use, which is reviewed, each interaction is reviewed or workflow is automatic.
As one of the African founders to enter the YC Building AI Tolls, the suggestions that the founders of Abus and Williams globally have been considered globally for a day globally.
Williams remarked, “We are at a moment where the smaller teams can provide more value faster than ever, so it feels like a ‘Y’ for Y X ‘or feel like a narrow vertical opportunity.” “With AI, it appears that you will have to go behind something on a large scale. You think nothing less than the most expensive version of your opinion will reduce it,” said Williams, who made more than 300,000 downloads and more than 12,000 gut hub stars with an initial open -saver speech.