Hey Product Hunt 👋
I am Ravi, co-founder of Alvan.
We created Elvan at @Vercel with one simple goal. Make customer feedback as actionable as product analytics.
🧩 What is Elvan?
Alvan is a next-generation, AI-native feedback platform that helps you collect and understand customer feedback at every touchpoint.
You can submit feedback by:
In-Product (Web SDK)
E-mail
Embedded Forms
Shareable links
Shopify, Intercom, Salesforce, and your website
It’s built to collect true omnichannel feedback, not just one channel.
🚨 The problem
Most teams already collect NPS or CSAT.
But:
Feedback accumulates very late.
Signals are spread across tools.
Responses sit in CSV exports.
Teams read comments manually.
Churn signals are missed.
Feedback is collected, but decisions are not made.
💡 Solution
Elvan transforms the feedback into a real-time signal layer.
Get real-time feedback based on real user events.
Collect across channels like product, email, and your existing tools.
Automatically analyze responses with AI.
Route insights to where your team already works.
You go from raw answers to clean, organized insights that your team can act on immediately.
⚡ Why is Alvan different?
We didn’t start with surveys and add AI later.
We built Elvan from the ground up to focus on one thing. Turning feedback into action.
No complicated builders.
No manual tagging.
There is no enterprise bloat.
🧠 Features and Benefits
Alvan automatically:
Detects emotions.
Clusters of recurring themes
Levels of early churn signals
Identifies feature requests.
Creates summaries that you can share with leadership.
Feedback collection can be triggered directly from tools like Zendesk and Salesforce when critical events occur, such as ticket resolution or deal closing.
Responses come into Slack in real time, so your team sees customer feedback as it happens and can act immediately.
Instead of reading 200 answers, you get a few clear actions to focus on.
👥 Who is it for?
Especially teams that already collect feedback but struggle to act on it.
🔧 Use cases.
NPS after onboarding
CSAT after support conversation
Feedback in the product after using the feature
PMF survey
Post-purchase feedback for e-commerce
🎁 Launch the offer.
We are offering a 40% discount for the first 12 months.
Use code: PRODUCTHUNT
Early users will also have direct access to me for feedback and roadmap input.